Returns & Exchanges
At Insane Labz, we want to ensure your apparel and gear fit your lifestyle perfectly, which is why we offer a 30-day window for returns on unworn items. If you aren't completely satisfied with your purchase, our streamlined process makes it easy to get back to your grind.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the unwashed and unworn apparel in its original packaging with all tags attached to ensure your return is accepted.
- 3.Ship It Back
Print the prepaid shipping label provided through the portal and drop off your package at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the items, we will process your refund or ship out your new exchange size within 5-7 business days.